Seconds, not hours
The agent reads the email, pulls up the order data and context, and writes the reply in your voice. Faster than anyone can type.
Customer emails answered in seconds, not hours. In your voice, across 95+ languages, GDPR-compliant. Setup in minutes.
The agent reads the email, pulls up the order data and context, and writes the reply in your voice. Faster than anyone can type.
When the customer writes in Japanese, the agent answers in Japanese. Turkish, same thing. Over 95 languages, and nothing gets translated twice.
You decide what goes out. In review mode you see every reply before it sends. Anything you correct, the agent remembers for next time.
Enter the credentials of your existing inbox. Gmail, Outlook, your own company domain, everything works. Nothing to migrate, nothing to switch over. The connection is live in three minutes.
The agent reads your last hundred replies and picks up how you write. How you address customers, how formal you are, what your sign-off looks like. You upload a few documents and connect your shop. That is it.
On day one everything runs in review mode. You see each draft, click once, it goes out. After twenty approved replies you can switch to auto-send. Control stays completely with you.
For anything that should reach you directly, you set the rules once. A legal inquiry? An angry customer? A refund request? The agent routes it to your team right away. A human always decides about money.
First you connect your inbox and upload knowledge that looks like your past replies. From day one the agent writes drafts for every incoming email. In the beginning you review each reply before it sends. Once you trust the agent, you switch to auto.
The agent reads your recent replies and picks up how you write. Greetings, length, whether you use emojis, your sign-off. Anything you correct in the editor flows back into the training. After a week every reply sounds like you.
Anything sensitive gets routed to your team. Legal inquiries. Angry customers. Refunds. Cancellations. You set the rules once, and after that every matching email lands with you. The AI never decides about money.
Yes. Account data and metadata sit in EU regions (Supabase West EU/Ireland, Vercel fra1). For the reply itself the email content is forwarded to Anthropic under standard contractual clauses per Art. 46(2)(c) GDPR. We send you a data processing agreement and records of processing on request.
Any inbox with IMAP and SMTP. Gmail works, Outlook works, your own company domain too. For more than fifty common providers the auto-detection fills in the settings on its own. If yours is not on the list, we enter it manually.
Setup takes under an hour. The first two or three days run in review mode, you approve each reply. After twenty approvals you can switch to auto-send. A week in, the agent is your best teammate.